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You are knowledgeable, polite, pleasant and professional. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition. I just love your customer service.
I love the product, but more so I am thrilled with Tech Support. Join our other 80, customers who enjoy the fastest, most reliable, professional market data available. I decided to stay with you because of the great service through all the volatility. Now, most of them are using your product in China. In fact I've occasionally lost the data feed from Interactive Brokers, but still been able to trade because I'm getting good data from DTN.
I decided to stay with you because of the great service through all the volatility. I Also like the charts a lot. IQ for a data feed, my experience with the quality of data and the tech support has been very positive. They call just to make sure your problem hasn't recurred.
I have had no problems at all since switching over. The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. I would see the level II quote change, then your feed update instantaneously.
Market Indices and Indicators. I Also like the charts a lot. My questions and concerns are always addressed promptly. Also, thanks for your swiftness in responding to data issues. I have had no probs with data from DTN since switching over.
And IQFeed is the only one that I would recommend to my friends. It's the most reliable and fastest quote feed I have ever used. Call or Email sales iqfeed.
Have a Question for Sales? The support guys have been very helpful too, in combination with the forums it's been plain sailing so far! Very, very rare to have any data hiccups or anything at all go wrong. The service from both companies is exceptional.
I feel I can go to press with my own application and rely on a stable platform" - Comment from David in IA. I am not chasing milliseconds, but half a minute is unacceptable. The system is very robust and pretty quick considering the extent of data that's available.
Move your cursor to this window to pause scrolling. My questions and concerns are always addressed promptly. Very few spikes for Spot Forex. The support is mind-bending.
IQ for a data feed, my experience with the quality of data and the tech support has been very positive. It's rock solid and it has a really nice API. I am very comfortable with their feed under all typical news conditions Fed releases, employment numbers, etc. You guys do a great job in tech support.